Record Mobile Calls

Record Calls with Truecaller - Here's How

The Truecaller app provides call recording for both iPhone and Android, but not without obstacles.

Truecaller is an app and service best known for its caller ID and ability to block spam calls. But today, they are much more than that, and it is in their premium service, which costs 39 kronor a month, that you find call recording. There is also a feature to get a digital assistant that can answer calls for you that you want to avoid.

The call recording is also more than that. In addition to an audio recording of the call, you also get a transcription of it in text form, and an AI-generated summary. Note that if you subscribe to the premium service on an iPhone, you do not simultaneously have access to it on an Android phone and vice versa, but if you have more than one device with the same system, you can run Truecaller Premium on all of them.

Truecaller is quite a comprehensive app that affects many of the phone's basic functions. You therefore need to grant a lot of permissions on the phone, and on Android, the app needs to replace the regular phone app as the app for phone calls for you to be able to record calls. You also need to register your mobile number with Truecaller.

The call recording works a bit differently depending on whether you have an iPhone or an Android phone, but regardless, it is based on the app setting up a three-way call with you, the person you are talking to, and Truecaller. Here you encounter the first potential snag. Some subscriptions have multi-party calls blocked by default. If your subscription is blocked in this way, you can contact your operator to lift the block, but if it is a business subscription, this must be done by the authorised signatory. Additionally, both subscriptions being recorded must be unlocked for three-way calls, so if you are called by or call someone with multi-party calls blocked, you cannot record the call with Truecaller.

Truecaller Assistant but the AI voice in the picture is not yet available

To call someone and record the conversation on Android, you call as usual, but with the Truecaller app set as the default app for phone calls. When the call is in progress, you can press the record button in the app. It also works when you receive a call.

On an iPhone, you call the person you want to reach in the Truecaller app, but it will appear as if you are calling another number (Truecaller's) before you are connected. If you receive a call and want to record it, you must scroll to Truecaller on your mobile and activate call recording there. The person you are speaking with will hear that the call is being parked and some beeping, so don't think you can record secretly without the person noticing.

Perhaps because it is a three-way call, the sound quality also suffers, and it sounds noticeably worse than a regular phone call.

When the call is finished, the recording is processed before it appears on your phone. On one of the mobiles I tested, a Samsung Galaxy S24 FE, I never receive any recording, and call recording does not work there. On the other mobiles, both iPhone and Android, I do get a file with the recorded call, a transcription, and a summary. 

The transcription is quite okay, but not the best speech-to-text translation I've seen, and there are some errors in the text. However, I am impressed by the AI summary, which provides a surprisingly good summary of what the conversation was about. The summary also understands when it doesn't have all the context to interpret what the conversation was about and comments on this.

When it works, Truecaller is a really good way to record calls, but the price is that the service affects the entire user experience of your phone, you need to pay 39 kronor a month, and it is therefore not entirely certain that it will work.